Return & Refund Policy

Effective Date: 20th of June 20206

At Nexfield, we primarily sell digital products, AI prompt packs, templates, educational content, and custom AI content services.

Digital Products

Due to the digital nature of our products, all sales are generally final once the product has been delivered or downloaded.

Refunds are not provided for:

• Digital prompt packs
• AI templates
• Downloadable learning materials
• Digital resources already accessed or downloaded

Custom AI Content

For custom AI content created specifically for a client, payments are generally non-refundable once work has commenced.

If we are unable to deliver the agreed service, we will work with you to provide an appropriate resolution, which may include revisions, partial refunds, or full refunds where applicable.

Duplicate or Incorrect Charges

If you were charged multiple times or believe you were billed incorrectly, please contact us within 7 days. We will investigate and issue a refund if appropriate.

Contact

For refund-related inquiries, please contact:

Email: support@nexfield.co